Our Team

Aging Life Care Managers

Erin Kershaw, RN, BSN, MSA, CMC

Our co-founder and owner, Erin Kershaw, RN, BSN, MSA, CMC, knows the challenges of caring for aging loved ones. In fact, some clients refer to Erin as a “rented daughter with expertise.” This is because she spent years helping her parents as they navigated medical appointments and living arrangements for her grandmother, who lived out of state. She helped with remote coordination of care by local providers to ultimately address end-of-life care needs.

Erin earned her bachelor’s degree in nursing from the University of Pennsylvania and had a career in nursing. Following her experiences assisting with her grandmother’s care needs, she was motivated to pursue her master’s degree in long-term care administration, as well as a specialized certification in gerontology, from West Chester University.

An advocate for geriatric care and long-term care, Erin served on the Mid-Atlantic Chapter board of the Aging Life Care Association® (ALCA) and was the unit leader for the Philadelphia Unit of ALCA for several years. Erin also holds the designation of Care Manager Certified (CMC) by the National Academy of Certified Care Managers (NACCM). She belongs to the Caregivers Association of Chester County (Net-Care) and the Chester County Faith Community Health Ministry Network.

Sandy Myers, BS, CMC, CDP, CMDCP

Sandy has more than 25 years of expertise assisting clients and their families in securing quality care and support, both in-home and in senior living communities. She began her career in case management that ultimately led to her role as the Director of Community Living for a non-profit agency spanning throughout Bucks, Chester, and Delaware Counties in PA.

Sandy brings her skills in the assessment and development of individualized care plans to meet each person’s unique needs. She has extensive experience with managing applications and approval submissions for a variety of funding sources, including Medicare, Medicaid, other waivers, and private insurance. She understands the importance of quality care and how to navigate obstacles with both home care and in the long-term care industry. Sandy earned her degree in Public Health from West Chester University and is currently an active member of Aging Life Care Association® (ALCA). Sandy also holds the designation of Care Manager Certified (CMC) by the National Academy of Certified Care Managers (NACCM).

Mary Catherine Lain, BS, MS, CMC, CDP

Mary Catherine’s career and personal experiences make her a seasoned expert on caring for adults with disabilities as well as assisting family caregivers of the elderly. Her experience spans caring for adults with disabilities and those living with various neurological disorders. Her expertise is in leading teams that foster an atmosphere of respect, compassion, and care for seniors living with dementia or physical disabilities. Mary Catherine has also led caregiver support groups, creating a referral and support center for family caregivers.

This expertise, coupled with personally caring for both of her aging parents, fostered Mary’s belief in treating all individuals with care and compassion. Her focus is on ensuring safety and quality of life for caregivers as well as their loved ones. She earned her BS in Psychology from Saint Joseph’s University in 1991 and her MS in Psychology from Villanova University in 1994 and is currently an active member of Aging Life Care Association® (ALCA). Mary also holds the designation of Care Manager Certified (CMC) by the National Academy of Certified Care Managers (NACCM), as well as a Certified Dementia Practitioner (CDP) certification from the National Council of Certified Dementia Practitioners (NCCDP).

Kim Gately, BSW, MSW, CDP

Kim worked with older adults for 13 years prior to joining our team. Kim’s experience includes advocating for clients’ rights in a skilled nursing environment, completion of psychosocial evaluations, formulating appropriate and effective care plans, and extensive discharge planning. Most recently, Kim worked in a post-acute care rehabilitation facility where she focused on safe and appropriate discharge plans.

Kim has worked closely with home health companies, senior living communities, primary care providers, and hospice agencies to ensure positive client outcomes while maintaining their safety and dignity. She is passionate about coordinating appropriate care and services for her clients while ensuring their preferences and wishes are upheld. Kim has also assisted skilled nursing facilities with quality assurance reviews to ensure they are following company policy and procedures while also maintaining compliance with department of health regulations.

Kim received her bachelor’s degree in social work from Lock Haven University of Pennsylvania, followed by her master’s degree in social work from West Chester University. She is an active member of the Aging Life Care Association^® and recently obtained a new designation, Certified Dementia Practitioner (CDP) from the National Council of Certified Dementia Practitioners (NCCDP).

Jodi Goldman, BW, MSW, CCM

Having worked in social work for over 20 years, Jodi is an expert in her field. Initially, she worked in the mental health field and then transitioned to the healthcare industry, where she worked as a medical social worker. Jodi has extensive experience in psychosocial assessment, care planning, and discharge planning. Her commitment to achieving positive client outcomes allows her to collaborate with interdisciplinary treatment teams and other agencies to create safe discharge plans for clients. Her passion for advocating for clients’ rights also allows her to guide both individuals and their families in making informed decisions. Jodi also had the opportunity to provide care coordination in a post-acute care rehabilitation center and a Long Term Acute Care Hospital (LTACH).

Jodi started her career as a social worker when she earned a Master’s Degree in Social Work from Rutgers University. She also holds a Bachelor of Arts degree in Psychology from Rutgers. After graduate school, she became a Licensed Social Worker and is licensed in Pennsylvania. As a professional, she is a Certified Case Manager (CCM) by the Commission for Case Management and is an active member of Aging Life Care Association (ALCA) and the National Association of Social Workers (NASW).

Jennifer Hartley

Jennifer has a passion for working with older adults and has worked as a Social Worker for over 25 years now.  Prior to joining our team, Jennifer’s experience in advocating for clients’ needs has been in various settings including assisted living facilities, dementia care, independent living communities, skilled nursing facilities, hospital settings as well as hospice and homecare.

Jennifer has most recently worked closely with Primary Care Physicians, senior living communities as well as hospice care agencies to advocate for successful client outcomes. Jennifer has a compassionate, empathetic and caring nature which is exhibited through her success in working with clients and their families.

Jennifer received both her Bachelor’s and Master’s Degrees in Social Work from West Chester University. She is also an active member of the Aging Life Care Association^®.

Thoughtful Engagement Specialists

Page Hinkle, BS, CDP, SRES

Page spent 20 years working as a senior level sales representative in the medical/pharmaceutical industry. Currently, Page holds a license to sell residential real estate with the Pennsylvania Association of Realtors.

In addition to assisting her older adult clients, Page cares and advocates for her mother, who is living with late-stage Alzheimer’s disease and vascular dementia. To help support other adult children of aging parents, Page facilitates numerous in person and online Alzheimer’s and dementia support groups. Page recognizes, and has witnessed firsthand, the many challenges that accompany caring for our aging loved ones. Page’s goal is to always be a valued resource to her clients, to ensure client/caregiver safety, to focus on the quality of life, and always work effectively with the entire care partner team.

Page earned a BS in Communications from James Madison University. Additionally, she has a Pennsylvania SRES (Seniors Real Estate Specialist) designation, and a CDP (Certified Dementia Practitioner) designation. Page is currently an active member of the Aging Life Care Association.

Missy Pinola, BA, CDP, CMDCP

Thoughtful Engagement Specialist

Missy has dedicated her life to serving and caring for others. Starting her career as an elementary education teacher, she spent over 20 years shaping young minds and fostering a love for learning in her students. Her passion for helping others led her to transition into the role of a home care companion, where she has found great fulfillment in offering compassionate care to aging adults.

Missy specializes in enhancing the lives of aging adults through creative and enriching activities, utilizing her skills in cognitive stimulation.  Her empathetic approach and creativity foster a supportive environment that promotes well-being and engagement.

Missy holds a Bachelor of Arts degree in Elementary Education from St. Mary’s College in Notre Dame, Indiana. Additionally, she has earned certifications as a Certified Dementia Practitioner (CDP) and a Certified Montessori Dementia Care Professional (CMDCP) from the National Council of Certified Dementia Practitioners (NCCDP).